• Tufesa Part of our objective is To be the perfect solution to your needs.

    Dear user:
    In TUFESA, we consider very important the opinion of our clients; we take as the most important priority preserve the Comfort, Punctuality, Security and Careful Attention that distinguishes us and need to know your opinion. Write us to this e-mail address: atencionaclientes@tufesa.com.mx
    Thank you very much and wait for our response!
  • Frecuently asked questions
    • ¿How and where i can buy TuCard? You cand buy in any of our Branches, directly with the person in charge of costumers atention.
    You need only one official ID and pay $300 Mexican Pesos, this make available for your travels.
    When you will travel pay with TuCard, and you will get discounts on tickets.
    Just use it like debit card.

    ¿How i can buy my tickets for travel?
    You can buy tickets arriving 20 minutes earlier in any brenchs.

    ¿How many time i got for buy tickets?
    15 days earlier.

    ¿Why is better travel in Tufesa? Better schedules and buses.
    -Waiting rooms, in many terminals.
    -Advises on buses exits.
    -Documentation of baggage in ticket offices and platforms.
    -Monitoring number of seat, destiny and schedule of the ticket.
    -Air conditioner.
    -individual Light for reading.
    -Wide and comfortable Seats.
    -Cleanliness, safety and good environment inside the bus.
    -Monitors for projection of movies.
    -Delivery of baggage personalized in every destiny.
    -And especially, Comfort, Punctuality, Security and TUFESA's Qualified Attention.

    ¿how can i send a package?
    -Talk or assist to any Branch of Parcels for information.
    -lead or to have ready your box or the package ready to send, if is would be going gathered.
    -The package must contain information about remitent and destinatary.
    -You can't sent food, cash, weapon and drugs.
    -verify your price, Guide Number and ask for the time of the deliver.

    Requirements for tramitate your permissions to United States. The permission is requested in the same moment that you going to travel, the person who requests the permission has to be present.

    This permission is a privilege granted for the Service of Immigration. Not a right.
    You have to present the Mexican Passport with your valid visa or laser visa granted by the American consulate and you try justify economic solvency and residency in Mexico.
    The tests of economic solvency in Mexico: has to be at least of last six months. For example: heels of checks, copies of list of salary, statement of bank account, receipts of payments of taxes, guides of sale, card of retirement , etc...
    Residency: present receipts with your name of water, light, telephone, cable, correspondence, postal letters, etc...
    Is necessary also in certain occasions to present his your baggage, tickets of transport, money or circular checks that are sufficient for your stance in The United States.